Privacy Policy

Last Updated : [October 12, 2023]

This Privacy Policy explains how Rebuilding Together DC Alexandria (also referred to as “we,” “our,” or “us”), a 501(c)(3) organization, collects, uses, and discloses your personal information. Personal information is sometimes also referred to as personal data, personally identifiable information or other like terms that mean any information that directly or indirectly identifies you or is reasonably capable of being associated with you or your household. This Privacy Policy applies to personal information we collect online (via our website located at or offline, such as when you register to be a volunteer, apply for assistance, adopt a home (collectively, our “Services”), or when you otherwise interact with us, such as through our support channels or on social media pages.

We may provide different or additional notices of our privacy practices with respect to other personal information collection practices not within the scope of this Privacy Policy, in which case this Privacy Policy will not apply.

Please note that our Services and this Privacy Policy are directed only to users in the United States.

Collection of Personal Information

Information collected directly from you: We may collect personal information you provide directly to us, for example when you subscribe to our e-newsletter, contact us for support or other inquiries, donate to our organization, adopt a home, apply for assistance, apply for a job, or,during volunteer registration. The types of personal information that we may collect directly from you include the following:

  • Contact Information: We collect certain identifiers and contact information from you, such as first and last name, address, email address, and phone number.
  • Demographic Information: We collect certain demographic information from you, such as race, veteran status, marital status, disability information, and household income.
  • Home Ownership Information: We collect certain home ownership information, such as your historic property ownership and home ownership length
  • Other Information: We collect your date of birth

Information collected from automatically:We automatically collect certain personal information about your interactions with us or our Services, including:

  • Device Information: We collect information about how you use and access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as date and time of your visit, pages viewed, links clicked, and the page you visited before navigating to our Services.
  • Information Collected by Cookies and Similar Tracking Technologies: Our website uses tracking technologies such as cookies and web beacons to automatically collect certain information about you. Cookies are small data files stored on your hard drive or in device memory that help us enhance your user experience, enable certain features, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see Your Choices below.

Purpose and Use of Personal Information

We may use the personal information collected about you for the following purposes:

  • To provide you with our products and services, customer service and support, and other relevant information;
  • To market our communications and services to you, including by email and text message subject to your consent;
  • To respond to your comments and questions and provide customer service;
  • To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts;
  • To conduct business dealings with our partners, service providers, contractors or processors;
  • To consider your application for assistance;
  • To process your volunteer registration;
  • To monitor and analyze trends, usage, and activities in connection with our Services;
  • To detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Rebuilding Together DC Alexandria;
  • To debug to identify and repair errors in our Services;
  • To comply with our legal and financial obligations; and
  • Carry out any other purpose described to you at the time the information was collected.

Disclosure of Personal Information

We may disclose your personal information in the following circumstances or as otherwise described in this Privacy Policy.

  • Service Providers, Contractors, and Processors: We may disclose personal information to third parties that assist us with providing and marketing our products and services, such as payment processors, data hosting services, analytics services, online store support, advertising partners, marketing services, and email service providers.
  • Legal Disclosures: We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. We may also share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Rebuilding Together DC Alexandria, the public, or others.
  • Advisors and Lawyers: We may disclose personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • Business Partners: Personal information may be disclosed between and among Rebuilding Together DC Alexandria and any current or future affiliates or joint venture partners.
  • Change of Ownership: We may disclose personal information as part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding.
  • With Your Consent: We may disclose personal information with your consent or at your direction.

We may share information that has been de-identified or aggregated without limitation.

Retention of Personal Information

We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate purposes, including to meet our legal, regulatory, or other compliance obligations.

How We Combine Information

We may combine the information that we have collected offline with information that we collect online. [We combine information collected across devices, such as computers and mobile devices.]

Digital Advertising & Analytics

We may authorize our advertising partners to provide analytics services and serve advertisements on our behalf across the web. These entities may use cookies and similar technologies to automatically collect certain information from your device, including your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. These partners may also collect information from other websites or apps over time, including information about relationships among different browsers and devices. We may also share information about you, your purchases, and your interactions with our website with our advertising partners. Such information can be used by us or our advertising partners to, among other things, analyze and track data, determine the popularity of certain content, serve more relevant targeted ads, and better understand your online activity. For more information about interest-based advertising, or how to opt out of having your web browsing information used for behavioral advertising purposes, go to .

We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit, and to opt out of Google Analytics, visit

Do Not Track Policy. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the do not track signal, we currently do not respond to the browser do not track signals.

Transfer of Personal Information to the United States and Other Countries

Rebuilding Together DC Alexandria is headquartered in the United States, and we have operations and service providers in the United States. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

Your Choices

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you non-promotional messages related to our transactions and relationship with you, such as order confirmations.
If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at Mobile Messaging Terms and Conditions

  • Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.


This website is not intended for or directed at children under the age of 18. In addition, we do not knowingly collect personal information from children under the age of 18. We also do not knowingly sell, share, use for targeted advertising or disclose the personal information of children under the age of 18.

Updates to this Privacy Policy

We may update this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. We may also provide you with an additional notice (such as by adding a statement to the Services or sending you a notification) in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at